Saturday, June 28, 2008

Tech Support or a Scene from 24?





If you worked with me, you'd understand it's not that different.



Wait . . .the baldguy is missing his headset.

Joann has a Problem



I'm not sure Tech support is gonna be able to help you with that, Honey.

I mean, look, the Log isn't even plugged in. :)

Can this job get any harder?

"The Monitor? Thats the thing that looks like a TV, right?"

~Customer who is probably wanting to watch Regis and Kelly

Oh, Lord . . .

"I'm not sure what you mean by "Backup"?"
~Customer who will probably be recreating a LOT of data

Ask a Dumb Question . . . .

"There are no folders on my Desktop. Only pens and a coffe mug."
~Customer who is probably 69 years old.

Only a Tech Will Get this

"HKEY_CURRENT_LOSER? Yeah, I see that."



I wish my registry was that funny.

Pray, maybe?

"My caps lock is stuck. I can't type in my password. What should I do?"
~Customer who doesn't know the difference between HARDWARE PROBLEMS and SOFTWARE PROBLEMS.

Can You Believe This?

"The PERIOD? That's next to the "M" on the keyboard, right?"
~Customer Who Just Caused the Tech to Faint

Do the Math

One gig of ram divided by Vista plus a 60 year old computer user equals forty five minutes just to register the program.

You think I'm kidding?

A Heavenly Question

"Eternal Balances? Where do I find those?"
~Customer who was probably looking for a higher answer

My Own Mother Said . . . .

"I could share my popcorn . . . . . but I'm not gonna."
~When I took her to see Iron Man




It's got nothing to do with Tech Support but it was so funny I had to share it. :)

Sunday, June 22, 2008

Too Much Info

"This is enough to get my pooper puckered."
~Customer who Really shouldn't have shared that with me

A Rarity

"Wow! This support is much better than (major competitor) !"
~Loyal Customer



What? You didn't really think I was going to spill their name, did you? Like I said, the names have been changed to protect the Guilty.

Another Rarity

"I get it now!"
~Customer Who Has Seen The Light

Ya Think???

"The error message says something about some sort of thing that won't work."
~customer who couldn't be any more vague

Onsight Tech's Solution to the Problem

"That won't work! I need a work-a-round that won't require them to think."
~Tech Who May Not be Stupid After All

We're Installing the Program and . . . . .

"But why does it want my serial number?"
~Customer who probably thought serial number was actually social security number.

Be Warned

"Yeah. I know what I am going to do. I'm going to go get a shotgun and kill my buddy for selling me this crappy hard drive!"
~ Customer who found out the problem was with his computer; not our software.



OH! IMAGINE THAT!!!

No, really, Why?

"Me? Buy a support plan? WHY?"
~ Customer Who Thinks Tech Support is Free



Why don't you take your car down to the local mechanic and ask them if you can have four brand new tires for free?

Someone Understands

"Don't click continue . . . . .Just sit there and stare at it."
~Tech On Sight giving Advise to Client.



Yes, I didn't say that! But I wanted to.