Me and Bill

It all started on a plane trip back from Texas. I was confused about why Bill Gates would be sitting in first class on a common passenger plane. Doesn't he like own the sky or something? As it would seem to be my luck, I sat next to him. Obviously we started to talk shop. I told him that was a tech support personnel in a big software company. I told him the crap I go through. Lord Gates was confused so I had to explain to him that I do indeed love my job, however, as you seem to be sitting next to the overlord of the computer world, it seemed only fair that he hear your confession. I told him that if I am lucky I recieve 50 calls a day helping out customer with problems with our software, understanding our software, understanding the operating system that he made and doing our damndest to get them to fixt the problem. I explained to him that everybody believes the tech support person is evil. Far from it; the system is evil, the customer's ignorance is evil. I've spoken with customer who have no business being on a computer, let alone our program. Bill finally asked me, "What software company do you work for?"

"A major one." I replied.